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Cancellation Policy

Requests to cancel must be submitted in writing or requested via the Mazevo program. Cancellation fees are assessed for each booking – per room, per day – as follows:

Time Period Cancellation Fee
61+ Days Prior to the Event $50 Processing Fee
31-60 Days Prior to Event 50% of Estimated Room(s) Rental
21-30 Days prior to Event 75% of Estimated Room(s) Rental
0-20 Days Prior to Event: 100% of Estimated Room(s) Rental

At Event Services’ discretion, cancellation fees may be waived if the event is rescheduled within 90 days of the original event date. Short notice request fees may apply.